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Shipping & Delivery

CHRISTMAS ORDER DEADLINES

Each piece is made to order with considered attention to detail. If you’re hoping to receive your products ahead of the holiday break, please order by theses deadlines:

New Zealand - 16th October
Rest of World - 9th October

Get your orders in early to ensure a stress-free delivery

*Selected products are available for in stock delivery. Please contact us for stock levels and availability.


Delivery Charges

Shipping costs vary depending on your order and location. Delivery charges will be calculated and displayed at checkout.


Delivery Within New Zealand

Estimated courier times:

  • North Island: 2–5 business days
  • South Island: 1–2 business days
  • Rural areas: Allow an extra 2–3 days

Please note these estimates do not include order processing time.

We strongly advise against shipping to a building site. To ensure safe delivery, please provide a secure address.

All orders require a signature on delivery.


International Delivery

We ship worldwide via FedEx and DHL, with transit times of approximately 7–10 business days (excluding order processing time).

Goods are delivered CPT (Carriage Paid To).

Inspection of Goods

Upon delivery, customers must inspect all items before signing the Proof of Delivery form or PDA screen. By signing ‘Received in Good Condition,’ you waive the right to claim for damaged goods.


Customs Duties

For international orders, all customs, import duties and tariffs are the sole responsibility of the customer. Nightworks Studio is not liable for any additional charges required for goods to be released once dispatched.

Goods are delivered CPT (Carriage Paid To).

Storage Fees

Due to space and insurance limitations, we cannot store orders beyond three weeks from completion and notification. A storage fee of NZD $50 per week will apply, invoiced prior to delivery.

If an order remains unpaid three months after completion, Nightworks Studio reserves the right to retain the products and consider the order cancelled without refund.

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